Politique d’expédition
Shipping Policy
Processing & Shipping Times
All orders are processed and shipped within 1-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that shipping times may vary due to factors beyond our control, such as customs processing or carrier delays.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping method selected. We occasionally offer free shipping promotions, so be sure to check our website for updates.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
International Shipping & Customs
We ship internationally! However, customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in the purchase price and vary by destination.
Lost or Stolen Packages
DeluxeYUL is not responsible for lost or stolen packages once they have been marked as delivered. If you encounter any issues, please contact the shipping carrier directly.
Returns & Exchanges
We offer hassle-free returns and exchanges within 30 days of delivery. Items must be unworn, unused, and in their original packaging. Please visit our Return Policy page for more details.
For any shipping-related inquiries, feel free to contact our support team at info@deluxeyul.com